Returns, Refunds & Exchanges
Returns, Exchanges & Refunds Policy
Returns
Not happy with your order? Returning a product is simple! Any Bowhurst product purchased online from the Bowhurst website can be returned within 14 days of purchase providing it is unused, unwashed, in the original packaging and with the original product tags intact.
If you need to discuss a return, please contact us at hello@bowhurst.com
Note: Customers are responsible for all shipping costs associated with returning a Bowhurst product. We therefore recommend using a courier service that offers a tracking method. Bowhurst cannot be responsible for a situation where you return a product and it goes missing in the mail.
Refunds & Exchanges
If you would like to return an item purchased on the Bowhurst website please send an email to hello@bowhurst.com
Cancellations
If you would like to cancel an order, please contact us immediately at hello@bowhurst.com
In the event that your order has already shipped, please wait for your order to arrive and then complete a returns request.
Sales
If you purchase a sale item, please be aware that all sales are final. This means that they cannot be exchanged or refunded.